At Air-Doc, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us.
1. Information We Collect
We collect the following types of information to provide you with better service and a smooth shopping experience:
a. Personal Information
Full Name
Email Address
Phone Number
Shipping & Billing Address
Payment Details (processed securely through trusted gateways)
b. Device & Usage Information
IP Address
Browser Type & Operating System
Pages Visited and Time Spent on Site
Device Identifiers (for analytics and personalization)
c. Order & Support Records
Purchase history
Customer support inquiries
Warranty or registration submissions
2. How We Use Your Information
We use your information for the following purposes:
To process and fulfill orders
To send order confirmations and shipping updates
To respond to customer service requests
To improve our website, products, and services
To send promotional offers and product news (only with your consent)
To detect and prevent fraud or unauthorized transactions
3. How We Share Your Information
We never sell your personal data. We may share it with:
Payment processors (to handle your transactions securely)
Shipping carriers (to deliver your order)
Service providers (for email communications, marketing, and analytics)
Legal authorities when required by law or for fraud prevention
All third parties are obligated to protect your information in accordance with this policy.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Remember your preferences
Analyze site traffic
Show you relevant products and ads
Improve website functionality
You can manage or disable cookies in your browser settings at any time.
5. Your Privacy Choices
You have the right to:
Access, update, or delete your personal information
Opt-out of promotional emails by clicking “unsubscribe” in any message
Request a copy of the data we hold about you
Disable cookies or ad tracking preferences in your browser
To make any privacy-related requests, contact our support team through the website.
6. Data Security
We implement strict security measures to protect your data:
SSL encryption on all data transfers
Secure payment gateways
Limited access to personal data by authorized staff only
Despite these efforts, no online system is 100% secure. We encourage you to protect your account with strong passwords.
7. Children's Privacy
Air-Doc does not knowingly collect information from individuals under the age of 13. If we become aware of such data, we will promptly delete it.
8. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The latest version will always be posted on our website with the updated date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact our support team through the contact form on our website.